How do I return an item?

Return and Exchange Policy

We offer a 30 Money Back Guarantee. Please email Return@shopkawaii.com within 30 days of receiving your package. Please include your order #, and the product code of the item you will like to return.

Return merchandise with RMA number to:
Kawaii Gifts
RMA# xxxx
5413-B Walnut St.
Pittsburgh, PA 15232

There is a 15% restocking fee on returns. Shipping and handling is non-refundable. Promotions, including free shipping offer, may be nullified by the return, and we reserve the right for reimbursement of any nullified promotions. Non-authorized returns forfeit all claims.  Items with tags removed or in otherwise conditions unsuitable for resale may be rejected for returns.